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SHIPPING AND RETURNS

  • ALL SALES ARE FINAL. NO RETURNS/REFUNDS/EXCHANGES
  • WE USE USPS PRIORITY MAIL (3-5 BUSINESS DAYS) UNLESS YOUR PENDANT HAS BEEN PURCHASED WITH A BAIL (10-14 BUSINESS DAYS)
  • JADE JEWELERS IS NOT RESPONSIBLE FOR INCORRECT ADDRESSES PLEASE REVIEW BEFORE COMPLETING YOUR ORDERS
  • JADE JEWELERS IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. IF THE TRACKING NUMBER POSTS THAT YOUR ORDER HAS BEEN DELIVERED OR IS ON THE WAY WE ARE NOT LIABLE FOR YOUR UNDELIVERED/LOST PACKAGE. YOU WILL HAVE TO FILE A CLAIM WITH USPS.