Contact information

If you have any questions, concerns, or inquiries about our products, policies, or your orders, please feel free to reach out to us. Our dedicated team at The Jade Jewelers is committed to providing you with exceptional customer service and support.

• Email: For any inquiries, feedback, or support, please email us at info@thejadejewelers.co. We aim to respond to all emails within 1-2 business days.

• Mailing Address: If you need to contact us via mail or wish to send any written correspondence, please use the following address: 714 S Hill St. Los Angeles CA 90014

• Business Hours: Our customer service team is available from 11:00 AM to 5:00 PM PST, Monday to Friday. Please note that our response time may be delayed during weekends and public holidays.

• Social Media: Stay connected with us for the latest updates, offers, and insights into our collection! Follow us on Instagram, Facebook, Twitter, & TikTok @thejadejewlers.

We value your input and are here to assist with any aspect of your experience with The Jade Jewelers. Your satisfaction is our top priority.